Cancel Subscription and Membership

How to Cancel Informed Delivery Step-by-Step




Informed Delivery is a service provided by USPS (United States Postal Service) that allows you to preview your mail and manage package deliveries. However, if you no longer wish to use this service, you can easily cancel it by following a few simple steps. In this article, we will guide you through the process of canceling your Informed Delivery account.

Before you proceed with canceling Informed Delivery, it’s important to note that once your account is deleted, it cannot be reactivated. So, consider your decision carefully.

Step 1: Disable Email Notifications

The first option to cancel Informed Delivery is to disable email notifications. Here’s how you can do it:

  1. Visit the Informed Delivery website at and log in to your account.
  2. From your dashboard, select “Settings.”
  3. Uncheck the box that says “Turn on my Informed Delivery email notifications.”

By following these steps, you will stop receiving email notifications related to Informed Delivery. However, your account will still remain active.

Step 2: Delete Your Account

If you prefer to completely cancel Informed Delivery, you can delete your account permanently. Here’s how:

  1. Log in to your Informed Delivery account on the USPS website.
  2. Click on the “My Profile” tab.
  3. Under the “Account Settings” section, locate and click on the “Delete Account” button.
  4. Confirm your decision by entering your password and clicking on the “Delete Account” button again.

Once you complete these steps, your Informed Delivery account will be permanently deleted.

Step 3: Contact USPS Customer Support

If you encounter any issues during the cancellation process or require further assistance, you can reach out to USPS customer support. Here’s how:

  1. Call USPS customer support at 1-800-ASK-USPS or 1-800-275-8777.
  2. Follow the instructions provided in the call to speak with a representative.
  3. Inform the representative that you want to cancel your Informed Delivery service.

The USPS customer support team will guide you through the cancellation process and address any questions or concerns you may have.

Canceling your Informed Delivery service is a straightforward process. You have the option to disable email notifications, delete your account permanently, or contact USPS customer support for assistance. Remember to consider your decision carefully, as once your account is deleted, it cannot be reactivated. If you have any further questions or need help, don’t hesitate to reach out to USPS customer support.

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