Cancel Subscription and Membership

How to Cancel Snap Fitness Membership Step-by-Step

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If you’re considering canceling your Snap Fitness membership, it’s important to understand the process and any associated fees or refunds. Snap Fitness requires a one-month notice for cancellations. Follow this step-by-step guide to cancel your membership smoothly:

  1. Contact Your Local Club: To initiate the cancellation process, reach out to your local Snap Fitness club directly. They handle billing and membership inquiries, and you can find their contact information on the club’s webpage.
  2. Provide Notice: When contacting your local club, make sure to inform them that you wish to cancel your membership at least one month before your desired cancellation date. This one-month notice period is a requirement for Snap Fitness.
  3. Handle Outstanding Dues: If you have any outstanding membership dues at the time of cancellation, you’ll need to pay them off before your cancellation can be processed. Be sure to settle any remaining payments to avoid any issues.
  4. Early Cancellation Fees: If you have a term membership and decide to cancel before the agreed-upon term ends, there may be an early cancellation fee. This fee is typically around $25 in most clubs. However, for month-to-month memberships, there is typically no fee to cancel.
  5. Refund Eligibility: The handling of your membership fees will depend on the terms and conditions of your membership contract. In some cases, you may be eligible for a prorated refund for the unused portion of your membership fees. However, certain membership agreements may have a no-refund policy for paid dues.
  6. Refund Request: If you wish to request a refund, you must send or deliver a written notice to the club on or before the 30th day of your membership. This notice should include a statement explaining why you are requesting a refund. It’s important to note that refunds do not apply to program fees, personal training, vending, or merchandise purchases.
  7. Special Circumstances: In the event of your death or becoming totally or permanently disabled, you or your estate can cancel the agreement and receive a prorated refund of the unused portion of membership fees. Make sure to provide reasonable written notice to the club and include proof of death or disability.

Remember, Snap Fitness headquarters can also assist with any issues or further questions related to your membership. You can reach out to them by emailing memberships@snapfitness.com.

By following these steps and understanding the terms and conditions of your membership, you can successfully cancel your Snap Fitness membership. Remember to communicate with your local club and provide the necessary notice to ensure a smooth cancellation process.

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