Whether you’re looking to cancel or freeze your VASA Fitness membership, it’s essential to be familiar with the process. This guide will provide you with step-by-step instructions on how to cancel or freeze your VASA Fitness membership, as well as information on cancellation fees and refunds.
How to Cancel your VASA Fitness Membership:
- Online Cancellation Form:
- Visit the VASA Fitness cancellation page at cancel.vasafitness.com.
- Fill out the required information, including your barcode, birth date, and zip code.
- VASA Fitness App:
- Open the VASA Fitness App.
- Select “My Account” from the bottom menu.
- Tap on “Cancel Plan”.
- Fill out your required information, click “Confirm”.
- Choose your subscription, and provide a reason for canceling.
- Email:
- Send an email to support@vasafitness.com.
- Request to cancel your membership.
- Include your personal details, membership information, and the reason for cancellation.
- Phone:
- Call VASA Fitness at 801-426-8644.
- Request cancellation of your membership.
Please note that if you are canceling within the first six months of your Basic, Fitness, or VASA Fit/STUDIO Membership, you will be charged a $25 cancellation fee. It’s also recommended to send a notice of cancellation at least 30 days in advance and ensure that you have paid any outstanding fees before canceling.
How to Freeze your VASA Fitness Membership:
- VASA Fitness App:
- Open the VASA Fitness App.
- Tap on “My Account”.
- Choose the “Cancel/Pause Plan” option.
- Confirm that you want to freeze your membership by selecting “Yes”.
- Pay the $10 freeze fee within the app.
- Contact VASA Fitness Support:
- If you need to freeze your membership for a longer period or encounter any issues with the process, it’s recommended to contact VASA Fitness support for assistance.
Please note that you can freeze your VASA Fitness membership for up to 90 days. After the 90-day freeze period, your membership will automatically resume.
Cancellation Fees and Refunds:
- VASA Fitness charges a $25 cancellation fee if you cancel within the first six months of your Basic, Fitness, or VASA Fit/STUDIO Membership. This fee is considered a cancellation processing fee.
- VASA Fitness operates on a non-refundable policy, which means you will not receive a refund for canceling your membership.
If you have any concerns or issues regarding your membership, it’s best to reach out to VASA Fitness support for assistance.
Remember to adhere to any notice periods, cancellation fees, and payment obligations outlined in your membership agreement to ensure a smooth cancellation process.
We hope this guide helps you navigate the process of canceling or freezing your VASA Fitness membership. If you have any further questions, it’s always best to reach out to VASA Fitness directly for the most up-to-date information and assistance.
